RETURN & REFUND POLICY

If you receive a damaged, defective or wrong product, please return it to Beauti4me and we’ll arrange for a replacement provided that meets the following conditions:
• Used/opened or liquid/semi-liquid products will not be considered for exchange or refund.
• The Return Policy will not be valid after the seal is broken or if the product does not suit you.
• If you mistakenly order a wrong product, we may exchange it upon payment of replacing with another product similar or above costs. However, arrangement of this special exchange depends on the product type and risk involved in the exchange process and also on Management Decision.
• Original Invoice, Beauti4me Box, Product Packaging Box (where applicable) must be returned along with the product.
•Please allow up to 7 days for the full return and refund process to be completed.
• For additional information, please consult with our Consultant’s suggestions and queries. However, if you purchase without consultation and face any sort of issue, please contact our helpline +8801322823968 for support. We will be happy to assist you.

How to send your product back to us? How much will it cost you?

If you receive a damaged, defective or wrong product, please return it to Beauti4me and we’ll arrange for a replacement provided that meets the following conditions:
• Our Customer Service will arrange for pick-up of the product from your address, free of delivery charge (*Conditions applied). If you live outside Dhaka, please send your product by third party Courier Service. If your return claim is validated, we will reimburse your courier charge.
• If we find your claim is not valid regarding the product, then you have to accept the same Product and have to bear the return and resending expenses.
For further support: Hotline +8801322823968; E-mail: contact@beauti4me.com

How does the delivery process work ?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged ?

We package our products in cardboard boxes with your invoice wrapped with along with it. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.
 
 

What is the estimated delivery time?

 
Inside Dhaka: 2-3 working days
Outside Dhaka: 3-6 working days
 
 
However, the delivery might be delayed based on political, environmental, transportation, or any other unavoidable issues which will be notified by our customer relationship team.